WatchPoint Solutions Blog

WatchPoint Solutions has been serving the New Jersey area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Reducing Support Costs Can Help Your Tech Budget Work for You

Reducing Support Costs Can Help Your Tech Budget Work for You

Businesses are increasingly reliant on technology, and effectively managing IT support costs has become crucial. With approximately three to six percent of a company's revenue allocated to technology expenses, exceeding the monthly budget can have adverse repercussions on the ability to allocate funds elsewhere.

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Downtime Is a Predator. Is Your Business the Prey?

Downtime Is a Predator. Is Your Business the Prey?

Downtime in a business context can be considered a "business predator" because it can have detrimental effects on a company's operations, profitability, and overall success. Downtime refers to the period during which a business' critical systems, processes, or equipment are not functioning as intended. Here are some reasons why downtime is often seen as a threat to businesses.

Financial Impact

Downtime can result in significant financial losses. When key revenue-generating systems or production processes are unavailable, businesses may lose sales, incur extra expenses, or face penalties for failing to meet contractual obligations. Downtime can also prevent a business from pursuing new opportunities or responding to market changes. In a rapidly evolving market, missing out on opportunities can have long-term consequences, and can be the difference between business growth and stagnation.

Operational Impact

Downtime leads to decreased productivity as employees cannot perform their tasks efficiently. This results in wasted time, missed deadlines, and a drop in overall output. In cases where downtime is due to data loss or system failures, it can result in the loss of critical information, which can be difficult or impossible to recover. This can have severe consequences for businesses, especially when it comes to sensitive or irreplaceable data. Frequent downtime can demoralize employees who must deal with the frustration and stress of interrupted work. Low morale can lead to higher turnover rates and decreased employee engagement.

Customer Impact

Prolonged or frequent downtime can do significant damage to a company's reputation. Customers and partners may perceive the business as unreliable, which can be challenging to overcome. Also, these unfortunate companies may find it challenging to compete effectively in markets with companies that show better reliability.

If you struggle with downtime, you can do better. If you don’t, you need to ensure that continues. The IT professionals at WatchPoint Solutions can help. We can introduce you to technologies and strategies that are designed specifically to reduce downtime and improve operational efficiency. Get a professional perspective by calling (848) 202-8860 today.

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Technology That Takes Aim at Common Operational Issues

Technology That Takes Aim at Common Operational Issues

Operational challenges not only impede growth but can also give rise to a cascade of other issues that jeopardize a business' long-term success. Recognizing these challenges can be tricky in the midst of daily battles, so let's explore some effective solutions for common operational problems faced by small businesses.

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Eight Ways to Make Your Business More Efficient

Eight Ways to Make Your Business More Efficient

Efficiently organizing your business is essential to boost productivity, cut costs, and achieve your objectives. This, however, isn’t always simple. Here are some recommended strategies our technicians have to enhance your business organization.

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IT Supports Your Sales, Too!

IT Supports Your Sales, Too!

How successful your business is will ultimately be determined by its sales team. Your sales team, as talented as they are, will also be at the mercy of the technology they use to convert your qualified leads into paying customers. Let’s go over how you can use technology to support your sales team and ensure they reach their goals.

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12 Metrics That Will Help You Determine Your Organization’s Productivity

12 Metrics That Will Help You Determine Your Organization’s Productivity

Businesses depend on productivity, so being able to determine what it looks like is pretty important for any business decision maker. Of course, it looks different to every business because no two organizations operate in the same fashion or are managed the same way. In this blog, we outline some metrics that you should be tracking to help you determine if you are meeting productivity expectations or not.

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Technology Can Cure Your Business’ Inefficiency

Technology Can Cure Your Business’ Inefficiency

If you’re not careful, inefficiency could become a serious problem for your business. While a certain level of it is inevitable, you can do quite a lot to keep technology from impacting your business’ productivity. Let’s go over some of the solutions you can implement to make processes easier and more efficient.

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Technology Can Improve Your Sales Processes

Technology Can Improve Your Sales Processes

With technology, you can take just about any facet of running a business and make it more efficient, including your sales processes. Let’s look at some of the ways that businesses can utilize technology to give their sales teams a boost.

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Make Use of Your Data for Huge Profits

Make Use of Your Data for Huge Profits

Your business depends on data to fuel its operations, so to help you make the most of the opportunities proper data management can provide, we’ve put together some ways you can make use of your data to provide more value for your business.

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Do You Know How (and Why) You Should Refresh Your Business’ Hardware?

Do You Know How (and Why) You Should Refresh Your Business’ Hardware?

Businesses rely on their hardware in order to maintain their operations. Perhaps obvious, but no less true for it. This makes it critical that you do everything you can to keep your hardware in fighting shape. Computer equipment doesn’t last forever. In turn, this will require you to implement a hardware refresh cycle.

Let’s go over what a hardware refresh cycle is, what it allows you to do, and how to go about planning it.

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How to Use Departmental Mission Statements to Drive Your IT Practices

How to Use Departmental Mission Statements to Drive Your IT Practices

The mission statement is an important part of any business which guides its practices, but it doesn’t have to do so at a macro level. You can implement mission statements for your various departments, including your IT department. Let’s go over how you can craft the best mission for your IT team so they can keep working to make your operations as effective as possible.

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Manage Workplace Stress

Manage Workplace Stress

Productivity is important for any self-respecting business, but how much can you realistically expect from your employees? For many, their level of output and productivity will vary, in large part due to stress, and when stress is involved, you can bet there will be more tension than you’d like around the office. Let’s go over some strategies you can use to keep cool when your job gets to be a bit too much.

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Tip of the Week: Use These 4 Technologies to Forge a Better Business

Tip of the Week: Use These 4 Technologies to Forge a Better Business

How do you support an ever-growing business while keeping it competitive in the long term? Technology plays a key part in ensuring that your business can adapt to any and all challenges, new and old. Let’s go over how you can leverage technology to help your business become the best version of itself.

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Entrepreneurship Requires that You Leave Your Comfort Zone

Entrepreneurship Requires that You Leave Your Comfort Zone

Running a business can be stressful and scary, and for these reasons, it is perhaps one of the most amazing things that individuals can strive to do. Sure, there are countless ways that things could go wrong, but all it takes is for a couple of things to go right for you to see some level of success and reap the rewards of making your own way.

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Are You Throwing Away Money on Your IT?

Are You Throwing Away Money on Your IT?

It’s easy to spend more money than necessary on your technology, especially in the business environment where there are so many frills, bells, and whistles that it’s difficult to know what you need. To help you stop wasting money on unnecessary technology, here are some of the most common places where businesses will waste IT capital.

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Could a Four-Day Workweek Be On the Horizon?

Could a Four-Day Workweek Be On the Horizon?

The four-day workweek has seen no shortage of support in recent years. In fact, there have been projects dedicated to testing it out to see if it has any legs as a concept. One recent, very wide-scale study has concluded that the four-day workweek is indeed quite successful.

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Businesses Aren’t Using as Much Office Space as Hybrid Work Takes Hold

Businesses Aren’t Using as Much Office Space as Hybrid Work Takes Hold

The COVID-19 pandemic had many businesses switch to remote or hybrid workplace functions, something which has had a significant impact on the way that employees prefer to work. Many of them have simply not returned to the office, or they have returned in a more limited capacity. Following this trend is a decrease in the amount of space offices use to fulfill their daily operations.

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Signs There Are Problems with Your IT

Signs There Are Problems with Your IT

When you start to ascertain whether or not a piece of technology needs to be replaced or just eliminated, the first decision you have to make is obviously how does this piece of technology affect your product/service. If you can utilize the piece of technology and it helps fulfill opportunities, promotes productivity and efficiency, or is overall just a benefit for the company, it is pretty easy to ascertain how to proceed.

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Manufacturing Technology is Taking Strides

Manufacturing Technology is Taking Strides

Manufacturers have been one of the most notorious adopters of innovative technology, and this trend shows no signs of slowing down. If the goal is to use technology to reduce costs and improve operational efficiency, then of course manufacturers will look to implement it, especially when the cost of doing business is increasing. Let’s look at some of the ways the latest technology has helped manufacturers over time.

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Solid Server Room Strategies

Solid Server Room Strategies

The modern business depends on its data, so maintaining your infrastructure and keeping it healthy should be imperative to your success. Businesses generally host their data on servers, and keeping these complex pieces of technology safe, secure, and sound will take more effort than managing your average workstation. Follow these best practices and your job will be made much easier, though!

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