WatchPoint Solutions Blog

WatchPoint Solutions has been serving the New Jersey area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How to Make Smart Investments into Your Business Technology

How to Make Smart Investments into Your Business Technology

Some businesses feel pressure to get the newest, most advanced technology. It sounds like a great idea, but just because a tool is available doesn’t mean it’s the right choice for your business right now. Here are some smart strategies to help make sure your business gets a good return on any tech investments.

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Address These 3 Downtime-Causing Problems Before They Become Problematic

Address These 3 Downtime-Causing Problems Before They Become Problematic

Downtime is the not-so-silent business killer, as the second operations go down in a meaningful way, all hands are on deck to figure out what’s going wrong and how to fix it. But wouldn’t it be great if you could prevent all of that chaos in the first place? That’s the end result we hope you take away from today’s blog.

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When Planning Your IT, Don’t Get Too Far Ahead

When Planning Your IT, Don’t Get Too Far Ahead

Planning business actions can be a difficult and time-consuming experience. What’s worse, things don’t always go to plan and it can really throw your business off. In today’s blog we advocate that the best thing you can do—especially when there is technology involved—is not to get too far ahead.

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5 Ways to Improve Your Business’ Project Management Practices

5 Ways to Improve Your Business’ Project Management Practices

Project management, or the process of managing all a business' internal efforts, is something every organization deals with regularly. Therefore, this process must go as smoothly as possible. We’ve put together some practices that should help.

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What’s the Environmental Impact on All the Messages We Send?

What’s the Environmental Impact on All the Messages We Send?

Data powers businesses, but it’s not just confined to the professional world—we share vast amounts of data in our personal lives, too. Even seemingly trivial communications like chats, grocery requests, and meme or pet picture exchanges are data. And wherever there’s data, there’s a place where it’s stored.

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The Difference Between “Meh” IT and Great IT

The Difference Between “Meh” IT and Great IT

Technology plays a vital role in nearly every operation. As a result, businesses—especially those that rely heavily on IT—need reliable IT support.

For most small and medium-sized businesses, managed IT services have become the go-to solution. Here’s why.

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Does it Feel Like You Are Outgrowing Your IT?

Does it Feel Like You Are Outgrowing Your IT?

Technology is crucial for business operations today, regardless of a company’s size or growth. Therefore, it is vital that the IT infrastructure can adapt to changes in business scale.

Let’s discuss why having an IT infrastructure that fits your business is important and explore best practices for tailoring it.

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Our Brand of Managed IT Takes Businesses to the Next Level

Our Brand of Managed IT Takes Businesses to the Next Level

It is more crucial than ever to have reliable IT support available to your employees. Partnering with a managed service provider (MSP) is the best way to ensure seamless operations.

Yes, we are an MSP, and we firmly believe in our advantages over traditional IT support models. Here’s why we are so passionate about the value MSPs bring to businesses.

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How to Build Your Team’s Productivity in the Workplace

How to Build Your Team’s Productivity in the Workplace

Boosting team productivity is a key goal for any organization, yet it's often challenging. Impediments like unclear goals, poor communication, and inadequate resources can hinder progress toward this objective. Nevertheless, your business must be able to overcome these obstacles. Let’s explore how to track team productivity and some effective tips to help foster a more productive work environment.

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How to Deliver Sustainability Through Technology

How to Deliver Sustainability Through Technology

As defined by the United Nations, sustainability involves meeting present needs without compromising future generations' abilities to meet their own. Coined in 1987, this definition has spurred businesses to pursue their interpretations of sustainability within their service models. Let's explore strategies to enhance the sustainability of your operations.

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A Smart Business Uses a CRM Solution for Customer Management

A Smart Business Uses a CRM Solution for Customer Management

Your business should actively work to maximize its customer potential, and the only way to do this is through a customer relationship management tool, or CRM solution. If you’re using a CRM to the best of your ability, you can use your existing client base to make more money while also bringing more leads to the table.

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How Automation Can Improve Your Operations

How Automation Can Improve Your Operations

When it comes to running an efficient business, automation is king, particularly for time-intensive tasks that are monotonous and not particularly rewarding for the individual involved. One task that aligns quite well with this description is remote management. You can achieve more with less if you strategically automate various aspects of your IT.

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Budget-Friendly Technology to Help Save Your Business Money

Budget-Friendly Technology to Help Save Your Business Money

Technology is important to almost every organization nowadays. Still, depending on their situation, they may run into problems acquiring the technology that truly allows them to get over the hump and be as efficient as they possibly can be. Let’s take a look at three ways you can stretch your IT budget.

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How a Year-End App Review Can Change Your Business for the Better

How a Year-End App Review Can Change Your Business for the Better

While you’re reflecting over the past year of business, it’s time to also consider what your future will consist of from an operational perspective. By reducing the organizational clutter on your network, you might find that you’re paying for and hosting a lot of applications that are completely unnecessary—something that needlessly strains your bottom line.

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Downtime Is a Predator. Is Your Business the Prey?

Downtime Is a Predator. Is Your Business the Prey?

Downtime in a business context can be considered a "business predator" because it can have detrimental effects on a company's operations, profitability, and overall success. Downtime refers to the period during which a business' critical systems, processes, or equipment are not functioning as intended. Here are some reasons why downtime is often seen as a threat to businesses.

Financial Impact

Downtime can result in significant financial losses. When key revenue-generating systems or production processes are unavailable, businesses may lose sales, incur extra expenses, or face penalties for failing to meet contractual obligations. Downtime can also prevent a business from pursuing new opportunities or responding to market changes. In a rapidly evolving market, missing out on opportunities can have long-term consequences, and can be the difference between business growth and stagnation.

Operational Impact

Downtime leads to decreased productivity as employees cannot perform their tasks efficiently. This results in wasted time, missed deadlines, and a drop in overall output. In cases where downtime is due to data loss or system failures, it can result in the loss of critical information, which can be difficult or impossible to recover. This can have severe consequences for businesses, especially when it comes to sensitive or irreplaceable data. Frequent downtime can demoralize employees who must deal with the frustration and stress of interrupted work. Low morale can lead to higher turnover rates and decreased employee engagement.

Customer Impact

Prolonged or frequent downtime can do significant damage to a company's reputation. Customers and partners may perceive the business as unreliable, which can be challenging to overcome. Also, these unfortunate companies may find it challenging to compete effectively in markets with companies that show better reliability.

If you struggle with downtime, you can do better. If you don’t, you need to ensure that continues. The IT professionals at WatchPoint Solutions can help. We can introduce you to technologies and strategies that are designed specifically to reduce downtime and improve operational efficiency. Get a professional perspective by calling (848) 202-8860 today.

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Technology That Takes Aim at Common Operational Issues

Technology That Takes Aim at Common Operational Issues

Operational challenges not only impede growth but can also give rise to a cascade of other issues that jeopardize a business' long-term success. Recognizing these challenges can be tricky in the midst of daily battles, so let's explore some effective solutions for common operational problems faced by small businesses.

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Tip of the Week: Improved Productivity via Prioritization

Tip of the Week: Improved Productivity via Prioritization

It’s no secret that efficient time management plays a pivotal role in enhancing productivity. Unfortunately, mastering individual efficiency is more than a problem. This skill can be challenging. To help ease this challenge, we wanted to share three simple steps to elevate your personal and professional efficiency.

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Need a Boost to Your Business? Implement These Technology Solutions

Need a Boost to Your Business? Implement These Technology Solutions

Businesses that provide a service rather than a physical product will know all too well how often they require specific software solutions to manage operations. They also use these tools to provide excellent customer service and support. Let’s go over some of the most common and helpful software that a service business might implement.

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Eight Ways to Make Your Business More Efficient

Eight Ways to Make Your Business More Efficient

Efficiently organizing your business is essential to boost productivity, cut costs, and achieve your objectives. This, however, isn’t always simple. Here are some recommended strategies our technicians have to enhance your business organization.

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Overcome Your Competition with These Technology Tips

Overcome Your Competition with These Technology Tips

Technology plays an incredibly important role in any business venture, and if you don’t invest in it properly, you’ll face stiff competition from other companies that do. Today, we want to explain the importance of technology investment and some of the common issues businesses might encounter.

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