The success of a business is heavily dependent on the smooth operation of its technology. When the technology it depends on fails, it can disrupt productivity and ultimately alienate customers. Obviously, this is bad for the profitability of the endeavor. One key to avoiding many of the technology pitfalls you could encounter is a conscious change from a reactive strategy to a proactive one.
Technology should be an advantage for your business, not another headache. You have enough to go around as it is. But for many business leaders, managing their company's IT can feel like a constant battle against unexpected problems and costly downtime.
When it comes to IT support, there are two main approaches: the old-fashioned "break-fix" model and the modern, proactive model known as "managed services." While break-fix might seem simple on the surface, it often creates more problems than it solves. Managed services, on the other hand, offer a more strategic, reliable, and ultimately more profitable path forward.
It’s easy to think about technology updates as unnecessary. After all, your technology seems to be working perfectly fine, right? The reality is that updates keep your business functional and profitable, and every update you skip means more vulnerabilities in your infrastructure, more bugs to work around, and more dramatic a fallout when it all comes to a head… and it will—trust us.
Your IT infrastructure is just like your car; it’s easy to put off maintenance when everything is going well, but the second your dashboard lights up, you know your wallet is in for a hurtin’. You don’t need this kind of stress in your life—for both your car and your IT—and the solution is simpler than you might think.
How often do you think about the amount of downtime your business suffers and how much it’s costing you in lost profits and productivity? Estimates show that SMBs lose somewhere between $427 and $8,000 PER HOUR of downtime. Instead of dealing with downtime, we recommend an approach called proactive maintenance.
If you’re running a business, you know that technology is the engine that keeps everything moving... but when that engine sputters—a server crashes, the network goes down, or a critical file vanishes—it can feel like the entire operation grinds to a halt. Constantly reacting to these emergencies is stressful, inefficient, and, frankly, bad for business.
If you had a choice in the matter, would you take your company’s IT into your own hands? Do you have the time, energy, resources, and expertise to handle it all? Probably not—and in situations like this, it’s better to just let someone else, like a managed service provider, handle this task for you.
There are a lot of risks that could impact your business’ IT systems, and many of them have the capabilities to end your operations for good if you don’t have contingencies in place. Today, we want to highlight some of the most expensive IT problems and what you can do about them.
The last thing you want when you’re trying to solve problems for your business is to hire an amateur. Not only will a novice take longer to solve your problems, you’ll also spend more money to redo their work when it’s done incorrectly. This goes for IT as well, which is why it literally pays to work with professionals.
Oil well firefighter Paul “Red” Adair said, “If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.”
The reasoning behind this statement—the idea that a novice will take longer and make more mistakes than someone with more experience—is particularly applicable when it comes to your business technology and its management. Let’s explore a few reasons why this is.
Technology is a huge headache for small businesses, especially if you don’t have anyone solely responsible for managing and maintaining your network. Usually, a business has someone on staff who can address technology issues, questions, planning, implementation, and so on… but for small businesses, this is a big ask. This is why businesses often opt for a managed IT service provider, and while it’s convenient, it’s so much more than that too.
In project management, there is a framework called the “iron triangle” that helps you balance the costs, time, and quality of your project’s outcome. While this term is most frequently used to showcase how each of these variables impact the others, it can also be helpful to illustrate why it’s helpful to have someone else work with your IT. You can strategically implement outsourced IT services to make maintaining this delicate balance between cost, time, and quality more palatable.
We are the first to understand that nobody really likes reaching out for support. It’s time-consuming, for starters, and there’s something uniquely humbling about having to ask how to use the tools everyone relies on nowadays. However, there is nothing to be ashamed of when turning to help, especially if you can do so as effectively as possible.
It’s basically guaranteed that your business’ IT has increased in complexity as time has passed, not only giving you more capabilities and opportunities but also creating some challenges in terms of managing it all. When this is paired with nowadays’ more advanced threats, your business could be at significant risk. Let’s talk about how you can manage the complexity of your IT more effectively to prevent this outcome.
Technology plays a vital role in nearly every operation. As a result, businesses—especially those that rely heavily on IT—need reliable IT support.
For most small and medium-sized businesses, managed IT services have become the go-to solution. Here’s why.
In the digital age, IT support is a must-have for businesses. That said, traditional on-site support can be costly and inefficient.
Fortunately, we can now access remote IT support, like that which comes with managed services. It's a game-changer for small to medium-sized businesses. Let's dive in and discover the advantages of remote IT support.
It is more crucial than ever to have reliable IT support available to your employees. Partnering with a managed service provider (MSP) is the best way to ensure seamless operations.
Yes, we are an MSP, and we firmly believe in our advantages over traditional IT support models. Here’s why we are so passionate about the value MSPs bring to businesses.
Even slight problems with your IT infrastructure can lead to costly downtime and setbacks you’d rather not have to deal with. Today, many IT-related problems can be addressed before they cause notable differences in your operations. All you need is access to a team of professionals like the folks at a managed service provider… like ours!
Managed service providers, or MSPs, are still far from a common household name. Considering how much value they offer businesses just like yours, however, we should be. We are an outsourced IT provider, but in reality, this is only a small part of the value we provide to our clients. Today, we want to highlight just how much you stand to gain from a fruitful relationship with us.
Empathy with an audience is at the core of any successful business venture. If you fail to empathize with those you serve, your products and services will not meet their needs, further jeopardizing your organization's future. As a managed service provider, we strive to understand our clients' needs, and we tend to do so by addressing issues before the client even knows they exist.
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