WatchPoint Solutions Blog

WatchPoint Solutions has been serving the New Jersey area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The 5 Key Components of a Comprehensive Business Continuity Plan

The 5 Key Components of a Comprehensive Business Continuity Plan

For most business owners, the question is no longer if a disruption will happen, but when. Whether it's a natural disaster, a major IT failure, or a security breach, every minute your business is down impacts your reputation, your bottom line, and your ability to serve your customers.

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5 Mistakes You’ll Make Without an MSP Managing Your VoIP Deployment

5 Mistakes You’ll Make Without an MSP Managing Your VoIP Deployment

If your business is tired of dealing with distorted audio, dropped calls, and general telephone bill chaos, you’re not alone. Countless small businesses are in the same boat, struggling against their telephone provider as they try to run their business in a more efficient manner. Voice over Internet Protocol, or VoIP, offers a comprehensive solution to this dilemma, provided you take the time to implement a system that works for you.

That’s what we’re going over today—how to find the right VoIP solution for your SMB and avoid the five most common mistakes they encounter when doing so.

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The Massive Difference Between a Backup Drive and a Real BDR System

The Massive Difference Between a Backup Drive and a Real BDR System

If your company's main computer system completely crashes—we’re talking total shutdown from a dead hard drive, a nasty virus like ransomware, or someone majorly messing up—what actually happens?

For a lot of businesses, the plan is that one dusty external hard drive they plug in at the end of the day. That's not a plan; it's a wish… and when everything goes dark, wishing won't save your job or the business.

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Tip of the Week: Keyboard Shortcuts for Text Formatting

Tip of the Week: Keyboard Shortcuts for Text Formatting

One of the most frustrating parts of working in any word processor is adjusting your text size—especially after you copy and paste content into a document. The formatting gets all out of whack and you’re left to pick up the pieces. One way you can make it easier to fix your formatting is to copy and paste as plain text into the document. We’ll show you how.

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The Do’s and Don’ts of Productivity Monitoring

The Do’s and Don’ts of Productivity Monitoring

While remote work presents many benefits, it has also created challenges, particularly due to the lack of visibility you have over your employees—at least physically. While you hope that trust is enough to carry your business, hope is not a plan for employee productivity. You’ll also need tools and methods to monitor your team so you can hold them accountable. We’re here to deliver the fix to your employee productivity needs.

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