In IT, there is a painful proverb we live by: A backup isn’t a backup until a restore has been successful.
Many business owners and even some junior sysadmins fall into the set-it-and-forget-it trap. They see the green checkmark in their backup software and sleep soundly. As an IT expert who has performed countless digital autopsies on failed systems, I can tell you that a green checkmark is often a liar.
Countless businesses out there rely on patchwork systems of spreadsheets, sticky notes, and emails to keep their customer relationships in an acceptable state. The problem is that this is no way to conduct customer relations, and the more you rely on manual systems like these, the more organizational debt you accumulate over time. Poor customer relationship management will cost your business hundreds of hours of lost productivity, and with that comes lost sales and opportunities. It doesn’t have to be this way.
There’s a certain trend you see in professional service firms, and it’s a concerning one. While you might be a law professional with loads of expertise in practicing law, you might be held back by your technology choices. It’s not your fault; it’s just becoming increasingly difficult to remain competitive. If you’re interested in scaling your law firm, protecting your clients, and reclaiming precious lost time, consider these four technologies.
The rise of artificial intelligence (AI) has sparked excitement, innovation, and, let's be honest, a fair bit of anxiety. It's a conversation happening in offices, factories, and even around dinner tables: "Is AI coming for my job?" It's a valid concern. We've seen incredible advancements, from AI writing articles and generating art to automating complex data analysis. So, how many jobs are truly at risk, and what does this mean for the future of work?
Imagine walking through your office and seeing an employee sitting at their desk, staring at their phone for 45 minutes while on the clock. You would step in and say something immediately, right?
Yet, this is exactly what happens every single day in small businesses across the country. It does not look like doing nothing, it looks like a spinning loading icon, a slow VPN connection, or a redundant data entry task.
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