WatchPoint Solutions Blog

WatchPoint Solutions has been serving the New Jersey area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How to Use the RISEN Framework for Better AI Prompting

How to Use the RISEN Framework for Better AI Prompting

If left as is, AI will tell you what you want, albeit in the very literal sense. It’s easy to misdirect it or send it down rabbit holes that eat up significant time and money for your business. If you want to make full use of AI, reduce hallucinations, and be more productive with these incredible new tools, you need to master the art of prompt engineering.

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Abolish Years of Tech Debt with This Simple 2-Step Process

Abolish Years of Tech Debt with This Simple 2-Step Process

How many tools on your infrastructure don’t play well with others? Do you just look for the next quick fix rather than build out a system of interconnected apps that all work in tandem to support your business efforts? If you don’t put in considerable effort in this regard, it could negatively impact your operations and create tech debt that’s hard to recover from.

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Can IT Help Prevent the Burnout It So Often Contributes To?

Can IT Help Prevent the Burnout It So Often Contributes To?

I want you to do something for a moment. Think about each of your employees and how it would impact your operations if they suddenly quit… without actually quitting.

The quiet quitting phenomenon has become fairly notorious, as has one of its largest contributors: notification fatigue. Let’s talk about what notification fatigue is, the impacts it can have on your team members, and—most importantly—what can be done about it. 

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3 Benefits to Outsourcing Your IT to an MSP

3 Benefits to Outsourcing Your IT to an MSP

Are you still playing the role of Chief Information Officer for your business when in reality, you should be running it? This is one of the greatest traps any business owner can fall into; you might think you have time to manage IT, but it’s more likely that you have other priorities that demand your attention. Instead of worrying about security, unpredictable technology costs, and endless tech support questions, you should be focused on running your business.

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5 Ways to Keep Your Streaming Services Safe from Hackers

5 Ways to Keep Your Streaming Services Safe from Hackers

Our digital lives are increasingly centered around on-demand entertainment, so the security of our streaming service accounts has never been more critical. Whether you are binge-watching the latest series or hosting a community watch party, your account is a gateway to sensitive personal data, including your home address, viewing habits, and payment information. Nowadays, the threats have evolved from simple password guessing to sophisticated AI-driven phishing and credential stuffing attacks, making a proactive defense imperative. Today, we’ll show you how to protect yourself.

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