WatchPoint Solutions Blog

WatchPoint Solutions has been serving the New Jersey area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tip of the Week: Keyboard Shortcuts for Text Formatting

Tip of the Week: Keyboard Shortcuts for Text Formatting

One of the most frustrating parts of working in any word processor is adjusting your text size—especially after you copy and paste content into a document. The formatting gets all out of whack and you’re left to pick up the pieces. One way you can make it easier to fix your formatting is to copy and paste as plain text into the document. We’ll show you how.

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The Do’s and Don’ts of Productivity Monitoring

The Do’s and Don’ts of Productivity Monitoring

While remote work presents many benefits, it has also created challenges, particularly due to the lack of visibility you have over your employees—at least physically. While you hope that trust is enough to carry your business, hope is not a plan for employee productivity. You’ll also need tools and methods to monitor your team so you can hold them accountable. We’re here to deliver the fix to your employee productivity needs.

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Stop Hiding Your Router and Boost Your Wi-Fi Speed

Stop Hiding Your Router and Boost Your Wi-Fi Speed

Have you ever wondered why your Wi-Fi is great in one room but practically non-existent in another? You've got a powerful Internet plan, a modern router, but are still experiencing those frustrating dead zones or sluggish speeds. Today, we’re going to tell you that one of the most overlooked, yet critical, factors isn't your Internet provider or router model; it's simply where you put your router.

The placement of your Wi-Fi router can make or break your home Internet experience. Let's dig into the optimal spots and common pitfalls to ensure you're getting the most out of your connection.

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Why 24/7 Threat Hunting is the Latest Security Standard

Why 24/7 Threat Hunting is the Latest Security Standard

Regardless of how productive your well-oiled business machine is running, you might stop and ask yourself, “Am I doing everything I can to keep my business safe from a cyberattack?” Threat detection and response is nothing new, but managed detection and response—the act of outsourcing this responsibility—is an innovative and effective way to keep your business safe. While standard cybersecurity solutions like antivirus and firewalls are still necessary, they are passive at best.

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Using AI Without a Policy Is a Recipe for Disaster

Using AI Without a Policy Is a Recipe for Disaster

Do you remember Tay? In 2016, Microsoft launched an AI chatbot on Twitter, named Tay, designed to learn from casual and playful conversation. The result was a spectacular public failure. Within 16 hours, the Internet had taught Tay to be wildly offensive, racist, and conspiratorial. Microsoft had to pull the plug in a panic.

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