WatchPoint Solutions Blog

WatchPoint Solutions has been serving the New Jersey area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

3 Technologies for Better Multi-Factor Authentication

3 Technologies for Better Multi-Factor Authentication

Most employees look at multi-factor authentication as an inconvenience, despite knowing that it’s in the company’s best interest to use it. However, the innovation of SIM swapping has left one of the most common methods of MFA, SMS authentication, in a precarious situation. With these types of hacks, cybercriminals don’t need access to your phone; all they need to do is trick customer service into porting your phone number to a new device in their possession.

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2026 Has Already Seen Some Cool Tech Developments

2026 Has Already Seen Some Cool Tech Developments

To paraphrase the titular character’s philosophy from the 1986 dramedy Ferris Bueller’s Day Off, technology moves pretty fast… if you don’t stop and look around every once in a while, you might miss it.

We’ve already seen technology take major strides this year, with many innovations offering utility in business settings. Let’s discuss five, and how they could impact the technology we use in the future.

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Turning Glitches into Growth with Managed Services

Turning Glitches into Growth with Managed Services

In business, technology is a lot like the weather: if you don’t like it, wait five minutes and it’ll change. For a small business, those changes don’t always feel like a refreshing breeze, they feel like a localized thunderstorm inside your server room.

When you’re busy growing a company, you shouldn’t have to play amateur sleuth to figure out why the Wi-Fi is acting up or why the printer is speaking in riddles.

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5 IT Mistakes You Must Avoid

5 IT Mistakes You Must Avoid

Small businesses often bleed over $10,000 annually by making common-sense tech decisions that lack a long-term vision. Most leaders treat IT like office plumbing. That is, something you only notice when it leaks. But tech shouldn’t just be a utility bill to minimize; it’s a competitive engine. If you aren't using your infrastructure to outpace the competition, you’re likely just paying to fall behind.

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How to Use the RISEN Framework for Better AI Prompting

How to Use the RISEN Framework for Better AI Prompting

If left as is, AI will tell you what you want, albeit in the very literal sense. It’s easy to misdirect it or send it down rabbit holes that eat up significant time and money for your business. If you want to make full use of AI, reduce hallucinations, and be more productive with these incredible new tools, you need to master the art of prompt engineering.

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