WatchPoint Solutions Blog

Your business has a choice to make with its IT solutions: reactive or proactive. You might be wasting countless dollars on an IT model that works against your best interests, and worse, you might not even realize it until it’s too late. Today, we want to explore this idea that reactive IT actively hinders your business’ growth and operations—and what you can do about it.

Technology should be an advantage for your business, not another headache. You have enough to go around as it is. But for many business leaders, managing their company's IT can feel like a constant battle against unexpected problems and costly downtime.

When it comes to IT support, there are two main approaches: the old-fashioned "break-fix" model and the modern, proactive model known as "managed services." While break-fix might seem simple on the surface, it often creates more problems than it solves. Managed services, on the other hand, offer a more strategic, reliable, and ultimately more profitable path forward.

If you’re running a business, you know that technology is the engine that keeps everything moving... but when that engine sputters—a server crashes, the network goes down, or a critical file vanishes—it can feel like the entire operation grinds to a halt. Constantly reacting to these emergencies is stressful, inefficient, and, frankly, bad for business.

If you had a choice in the matter, would you take your company’s IT into your own hands? Do you have the time, energy, resources, and expertise to handle it all? Probably not—and in situations like this, it’s better to just let someone else, like a managed service provider, handle this task for you.

Nowadays, small and medium-sized businesses need the right technological tools to drive efficiency and growth. Software-as-a-Service has emerged as a powerful, accessible model transforming business operations. Understanding SaaS, its benefits, potential management hurdles, and how expert support can help is crucial for local SMBs aiming to thrive.

Running a small or medium-sized business means wearing many hats. But is "Chief IT Firefighter" one you want to wear? Constant tech issues, cybersecurity worries, and wondering if your IT is holding you back. Sound familiar?

For many local businesses, IT feels more like a necessary burden than a strategic tool. 

Technology is a huge headache for small businesses, especially if you don’t have anyone solely responsible for managing and maintaining your network. Usually, a business has someone on staff who can address technology issues, questions, planning, implementation, and so on… but for small businesses, this is a big ask. This is why businesses often opt for a managed IT service provider, and while it’s convenient, it’s so much more than that too.

Cybersecurity is a big deal for both individuals and businesses. With hackers and data breaches constantly making headlines, strong security is more important than ever. That’s where cybersecurity consultants come in. Let’s break down how they help keep systems safe.

Businesses often struggle with network security. When they do manage to keep up with the near-constant demands of the industry, they end up implementing technology they may not fully understand. However, we can help! Let’s dive into three of the most important components of network security that your business should keep in mind.

Today’s businesses have access to greater capabilities than ever before, largely thanks to the development of scalable and budgetable cloud computing. One of the most well-known cloud providers is Amazon, via Amazon Web Services, as it offers various options for businesses, covering multiple needs that businesses commonly have.

Let’s talk about some of the needs that AWS can help you fulfill.

Whenever it comes time to implement a new IT project, it’s easy to get the better of yourself and let your excitement guide you. However, it’s important to note that you have to finish your implementation before it can yield results. Today, we want to discuss how you can use a managed service provider to easily complete any complex IT project and pave the way toward success.

One of the most exciting milestones a business can achieve is growing to the point where it needs a larger office space. While this is indeed a good thing and indicative of many of the most important parts of running a business going well, it can also be stressful to imagine how you’re going to move an entire IT infrastructure from one location to another.

Empathy with an audience is at the core of any successful business venture. If you fail to empathize with those you serve, your products and services will not meet their needs, further jeopardizing your organization's future. As a managed service provider, we strive to understand our clients' needs, and we tend to do so by addressing issues before the client even knows they exist.

Does your company struggle with technology and technology management? A managed service provider, or MSP, can offer services that can make any business’ job much easier by streamlining operations and ensuring important IT tasks are never left undone. Here are three major benefits of working with a managed IT service provider for your business.

When you think of the words “compliance” and “your business” together in the same sentence, does the idea strike fear and dread into your heart? Businesses that fail to remain compliant could suffer severe penalties. It’s not always clear-cut what compliances your organization might need to adhere to, but we can help you implement the technology to ensure you remain compliant.

The vendors you use for your business are extremely important, but they aren’t so important that working with them should actually hurt your business. If you consider how much time the average vendor takes up, and multiply that by the number of vendors you have, you are likely spending a lot of time and money just dealing with these sometimes impossible relationships. In today’s blog, we will tell you how to get out from under time-consuming vendor relationships.

When it comes to technology, it’s often difficult to understand how every bit of it fits into a complete IT infrastructure. In fact, if you were to ask your staff to communicate with your technology vendors, would they know how to do so? Understanding where your technology comes from, namely your vendors, is an important part of streamlining your business’ operations.

You might see articles on the Internet discussing “patches” and “updates,” and you might even be forgiven for thinking that they are the same thing when they are, in fact, not. There is indeed a difference, and it’s a big one. Let’s talk about how you might think about patches and security updates so that you might best deploy them month after month.

Your business has different technology needs from others, and it’s your responsibility to ensure that you are strategically implementing technology to benefit your organization’s needs, strengths, and most important of all, your budget. It can be challenging to get the IT help you need to succeed, but managed IT services make it as simple as can be.

When it comes to your business’ technology, a lot can go wrong if you don’t take the time to… well, take care of it. The best way to ensure that your technology remains in proper working order is to keep up with basic maintenance. We realize that this can be a challenge, though, especially for small businesses with limited budgets.