WatchPoint Solutions Blog

WatchPoint Solutions has been serving the New Jersey area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Your Communications Tools Have to Match Your Needs

Your Communications Tools Have to Match Your Needs

Communications are a crucial part of every business, and today there are more options than ever. You have your telephone, email, messaging, and other forms of communication that, while valuable in their own right, may actually serve to complicate processes. In today’s blog, we briefly discuss the different parts of a business communications platform. 

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Looking to Invest in Your Communications? Consider VoIP

Looking to Invest in Your Communications? Consider VoIP

For years, the telephone has been one of the most tried-and-true business communications solutions, and that trend will continue into 2025. If you’re still using the phone solutions of the past, however, you’ve got some upgrading to do. Here’s what you need to know about the best communications investment you can make: Voice over Internet Protocol, or VoIP.

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How VoIP Can Make 2025 Your Best Year Yet for Communication

How VoIP Can Make 2025 Your Best Year Yet for Communication

This year, we’re making a resolution to help more businesses than ever, and part of that is ensuring they have access to the best technology solutions around. If you aren’t satisfied with your current phone infrastructure, we have some good news for you. You don’t have to rely on traditional telephone systems, and there is a better alternative out there in Voice over Internet Protocol (VoIP).

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VoIP is a Necessary Communications Tool for Today’s Business

VoIP is a Necessary Communications Tool for Today’s Business

One of the most important decisions you’ll make for your business is how it manages communications. These days, you have advanced tools that can help you do more with less. Today, we’re covering one of those tools—Voice over Internet Protocol (VoIP)—and how you can leverage its powerful telephony capabilities to level up your business game.

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VoIP Offers Many Benefits… One is Sure to Fit Your Needs

VoIP Offers Many Benefits… One is Sure to Fit Your Needs

Has your business moved on from traditional telephone systems yet? Voice over Internet Protocol, or VoIP, is one solution that makes sense for your operations and finances. Today, we want to explore the many benefits that your business can leverage from VoIP.

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What is VoIP, and How Does It Help Businesses?

What is VoIP, and How Does It Help Businesses?

Voice over Internet Protocol, commonly called VoIP, is a technology that allows phone calls to be made over the Internet. It's a modern alternative to traditional phone lines, offering various advantages, from cost savings to advanced features.

VoIP is transforming how businesses communicate and is an essential tool for today's organizations, especially in the era of remote work. Let's go into why it is so popular amongst today's organizations.

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The Right Software Strategy Goes a Long Way

The Right Software Strategy Goes a Long Way

Managing a business requires skill, but it also requires knowledge of what to do and how to act in certain situations. Failing to have the appropriate strategy for the appropriate time could lead to poor decision-making, or worse. Today, we want to explore some of the important things a business owner should remember as they relate to your software strategy.

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Tip of the Week: Making It So People are More Likely to Listen to You

Tip of the Week: Making It So People are More Likely to Listen to You

Communication is critical to successfully working in a group, regardless of your role in that group, including your capability to be heard when you have something to contribute. Let’s review a few ways you can help make it more likely that your collaborators will ultimately hear you out.

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Tip of the Week: How to Put Together a Winning Presentation

Tip of the Week: How to Put Together a Winning Presentation

Presentations can be a challenge for many people in the modern office. We wanted to make it a little easier to put together a great one, so we’re sharing some of our favorite tips for putting one together.

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The 5 Important Features You Need in Your Video Conferencing Tool

The 5 Important Features You Need in Your Video Conferencing Tool

Video conferencing has become commonplace over the past few years, even as people return to their offices in the downturn of the COVID-19 pandemic. Many organizations had their hand forced into finding solutions for remote workers and it turns out that video conferencing has been a viable one. Today, we will go through some of the features you need to have in an effective video conferencing solution. 

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Unifying Your Communications Has Many Useful Benefits

Unifying Your Communications Has Many Useful Benefits

Unified communication is one of the most important parts of running a business. When your team is working together toward a common goal, they require the use of a solution that enables them to work seamlessly. Thankfully, unified communication tools give your team a way to make operations easy and a method for bolstering company culture. Let’s talk about how your organization can implement unified communication tools and benefit from them.

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What You Can Do to Help Your Remote Workers from Becoming Too Isolated

What You Can Do to Help Your Remote Workers from Becoming Too Isolated

Remote work might be a somewhat new concept for some organizations, but it has proven to be an exceptionally helpful tool to have at one’s disposal. All that said, however, there are certain weaknesses that must be addressed if you want to take full advantage of the cloud, with one of them being the disconnection that comes from remote work. What does this disconnect mean for your business?

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